How often do you switch shoes? We have dress shoes, casual shoes, running shoes, boots, snow shoes, hiking shoes. Have you ever tried to wear the same shoes everyday? Have you noticed that after awhile your feet start yelping, asking, pleading for you to wear a different pair?
So it goes with your feet it goes with your empathy. Your ability to appreciate other people’s roles, responsibilities, fears, motivations, culture and upbringing when engaging in conversation or negotiation will determine wether or not you come up with a favourable outcome for both parties.
Remember to “Put the shoe on the other foot” when dealing with others. Always!
You can almost guarantee that most people you engage with are not paying close attention to your emotional triggers. Knowing this you can be one step ahead in the conversation. You can pay close attention to someones body language. You will notice them shift their body suddenly from an open to a closed postion. (e.g. arms folded or hands in pockets) You might see a slight blush (showing possible pressure or embarrassment) or eyes widening (a form of shock or attraction which hopefully is a good thing)
A good thing to remember is that in business dealings… it’s always personal, no matter what anyone tells ya.
Dominic writes, speaks, inspires, motivates and teaches on the most important aspects of your business including Sales, Coaching, Team Building, People Management and Business Development. Get weekly access to his blog & training videos FREE by subscribing HERE